What is a Remote Secretary service;
Remote Secretary service is the one that takes over all the phone calls and electronic communication with your customers as well as the settlement of other practical issues that contribute to a smooth running for your business.
Whether you are a freelancer (doctor, lawyer, engineer, architect, consultant, insurer etc.) or a business (eshop, aesthetics center, travel agency, event venue, catering, etc.) vSec can fully handle your time consuming secretarial needs (answer phone calls, send / receive faxes, send emails / sms, schedule appointments) saving you time and money, while enhancing your image and validity.
Services we offer to freelancers / businesses
- Incoming calls management. Our highly trained staff is responsible to answer your customer phone calls or receive your customer requests and provide explanatory information or instructions to the callers. The process of receiving, filtering, managing and / or forwarding your calls is provided with professionalism and technological consistency guaranteed by our modern phone call center.
- Outgoing calls management. The service has to do with both the management and updating procedure of databases, subscribers data and customer contracts, as well as a variety of other options such as reminding customers of debts, informing your clientele for new products or offers, and more.
- Appointments management. We ensure optimal scheduling for your meetings and appointments through Google Calendar.
- Web applications management. We live in the age of technology and information revolution. Updating data in electronic applications, the so-called Apps, is imperative but also time-consuming. vSec can take on orders, customer service, complaints, etc. by managing your online applications for you.
- Management of medical appointments through EOPYY (National Organisation for Healthcare Provision).
- Typing, transcription and translation of texts.
- Implementation of various projects & creation of presentations. Share your idea with us and we will help you make it possible in the best way.